Shipping Policy

Last Updated: June 2026

At FitChic, we're committed to getting your activewear to you as quickly and reliably as possible. Please review our shipping policy below for everything you need to know about how we process and deliver your orders.

Order Processing

All orders are processed within 1–3 business days of purchase (excluding weekends and public holidays). During high-demand periods, processing times may be slightly extended — we appreciate your patience and will always keep you informed.

Once your order has been processed and handed off to our fulfillment partner, you will receive a shipping confirmation email with your tracking details.

Shipping Times

FitChic ships primarily to customers within the United States. Delivery timeframes vary depending on product availability, warehouse location, and your destination.

Delivery estimates are provided for guidance only and are not guaranteed. Actual delivery times may differ based on factors outside of our control.

Please note: Estimated delivery windows begin after your order has been fully processed, not at the time of purchase.

Tracking Information

Once your order has shipped, you will receive an email containing your tracking number and a link to monitor your shipment in real time. We recommend checking your spam or junk folder if you don't see it within your expected processing window.

If you have not received tracking information after 5 business days, please don't hesitate to reach out to our support team.

Shipping Delays

While we always strive for timely delivery, please be aware that delays may occasionally occur due to circumstances beyond our control, including:

Holiday seasons and peak shopping periods
Severe weather events or natural disasters
Customs processing or import regulations
Carrier disruptions or high shipping volumes

We appreciate your understanding and will do our best to communicate any known delays as soon as possible.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date so we can investigate and make it right.

When reaching out, please include:

Your order number
A description of the issue
Photos of any damage (if applicable)

FitChic is not responsible for packages lost or stolen after confirmed delivery. We recommend ensuring your shipping address is accurate and secure before placing your order.